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We'd like to introduce ourselves, as well as our approach to family healthcare. The doctors of PPG are dedicated to providing our patients the best medical care available, and we have committed ourselves to taking the lead role as your family's central physician and healthcare advisor. To ensure that we live up to this commitment, we have developed a model of healthcare delivery that we believe allows us to perform these functions at the highest possible level. By focusing on fewer patients and using integrated online services, we have created an environment in which we as physicians have the freedom to pursue a deeper and more meaningful understanding of our patients, their problems, and their lives. When consulting another specialist becomes necessary, your PPG doctor is dedicated to serving as your advocate, advisor, and healthcare coordinator. We will get you to the right physician as quickly as possible, and maintain close follow-up on your behalf so you may reap maximum benefits from that referral. We are here to serve as your family's lifelong source of continuing healthcare, and we are building our business around exceeding your expectations. As the complexities and frustrations of modern medicine grow, everyone needs a family physician to serve as guide, consultant, and lead doctor to ensure successful navigation of today's healthcare system. We believe our more intimate practice model, focused on personalized care, access, and convenience, is the answer to today's distant, process-driven medical environment. We invite you to explore our Web site further and to contact us for more information. We encourage you to set up a time when you can tour our office and chat with one of our physicians, so you can decide if PPG's approach is a match for you and your family. Sincerely, James K. Criner, M.D.
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